Providing superior HOA management services to customers with a qualified team of professionals, using the latest technology and best practices.
Who is Albert Management?
Albert Management is a local, independently owned, family operated HOA management company located in Palm Desert, CA just minutes from Indian Ridge. Founded in 2001 by Tom Albert, the company is dedicated to providing superior HOA management services with a qualified team of professionals, using the latest technology and best practices. We currently have 38 employees working with over 40 Coachella Valley communities including Monterey Country Club Association, Mountain View Country Club HOA, The Citrus Course HOA and many others. To learn more about Albert Management, click here.
When does the transition take place?
October 1, 2016. However, the Albert team is already busy at work analyzing data and information for the Association. If your HOA account has an unusual balance (either balance due or credit) you will be hearing from an Albert Management representative.
What does the transition mean for homeowners?
For Indian Ridge homeowners, the transition means beginning October 1, 2016 each owner will have a new Association account number and there will be a new address to send your monthly assessment payments: P.O. Box 51430, Los Angeles, CA 90051-5730. We will also need each homeowner to watch your mailbox the week of September 19 for a packet of information to review and forms to complete and return. If you do not receive the packet of materials after September 23 contact our office for another copy of your October 1 assessment invoice with your new account number. Please call 760.346.9000 to reach our corporate office staff.
Indian Ridge HOA Welcome Packet
Indian Ridge PUD Welcome Packet
What about my current automatic payment?
If you are currently enrolled in the automatic payment program with prior management, this service will end on September 30. If you wish to continue with automatic payments going forward you will need to enroll with a new form and provide a voided check. To download the new enrollment form click here.
How do I make my remaining 2016 assessment payments?
In September you will receive an invoice for your payment due October 1. Please remit a check made out to your association along with your new account number to the address indicated on the invoice: P.O. Box 51430, Los Angeles, CA 90051-5730.
Once we receive your current account balance from prior management, you will receive a statement from us in late October with your current balance and any assessment due or credit balance you may have. This statement will also include an invoice for your November assessment charge. Again, please plan to remit a check along with your new account number to the address on the invoice: P.O. Box 51430, Los Angeles, CA 90051-5730.
For those enrolled in the new automatic payment program, your automatic payments will begin December 5. If you are not enrolled in the new automatic payment program you will be provided an invoice for the December assessment.
New coupon books for 2017 will be sent to you in December for payments starting January 1, 2017, unless you enroll in the new automatic payment program.
Does Albert Management offer alternative payment methods for monthly payments?
Yes. Owners can chose to pay their assessments online with a credit or debit card. The online payment service accepts Visa, MasterCard, American Express and Discover. Our third party payment service PayLease charges a fee based on the method of payment. Click here for more information on the payment options.
What about owners who have a primary residence and bank in Canada?
We know the ongoing negotiations between Canada Post and the Canadian Union of Postal Workers has made receiving and sending mail challenging. Unfortunately, at this time our automatic payment program only accept payments from a bank with a United States routing number. All checks sent in for payment of dues to our P.O. Box must be drawn off a US bank and in US dollars.
What about the on-site employees at the Association office?
The current on-site employees will remain with the office and officially become employees of Albert Management on October 1. We are excited to have them join our team.
Will owners have online access to their Association account?
Yes. In mid-November you will be provided a website address to visit in order to create a username and password for your new online account. Your new online access will provide you with assessment payment history, ability to manage your mailing and Email address preferences, access to Association documents (CC&R’s, Rules & Regulations, board meeting minutes, etc.) and much more.
We hope you found this information helpful. Please check back here again for more information as it becomes available. If you have questions or comments, you are welcome to complete the online form below and a member of our staff will respond as quickly as possible.
